Transparent Price Policy

Vivue Transparent Price Policy

We are committed to building trust through complete price transparency. Our Transparent Price Policy ensures you understand exactly how our prices are calculated, empowering you to make informed purchasing decisions.

Our Commitment to Transparency

We provide a clear breakdown of our eyewear pricing openly sharing the components that make up the final cost. Our aim is to deliver high-quality eyewear at fair prices while being fully transparent about our pricing structure.

How We Calculate Our Prices

Our product prices consist of the following components:

1. Cost Price (Material and Processing Costs)

The cost price covers only the direct costs of materials (e.g. lenses frames coatings) and processing (e.g. cutting assembling quality control). It does not include indirect costs such as rent website maintenance marketing or machine depreciation.
Example: For a pair of glasses the cost price includes the raw materials for the frame and lenses plus the labor and processing fees to manufacture the product.

2. Gross Margin

The gross margin is added to the cost price to sustain our business and ensure we can continue delivering quality products and services. The gross margin is divided into two parts:

 

· Operational Costs: These cover essential expenses such as rent for our facilities website hosting and maintenance equipment maintenance and depreciation customer service shipping and logistics and research and development for new designs.

· Company Profit: This portion allows us to invest in growth innovation and long-term sustainability while maintaining fair pricing for our customers.
We keep our gross margin reasonable and transparent to balance affordability with business viability.

3. Final Retail Price

The final price you pay is the sum of the cost price and the gross margin plus any applicable taxes or shipping fees (clearly displayed at checkout). We strive to keep our prices competitive while upholding the quality and service you expect.

Sample Price Breakdown

To illustrate here’s an example of how we calculate the price for a pair of glasses:

 

· Cost Price (Materials + Processing): $6

· Gross Margin: $4

· Retail Price (Excluding Tax/Shipping): $10

 

Note: This is a simplified example. Actual prices vary depending on the product materials and design complexity. Detailed breakdowns are available on each product page.

Why We Exclude Certain Costs from Cost Price

We define the cost price as only material and processing costs to clearly reflect the direct expenses involved in creating your eyewear. Indirect costs such as rent website operations and machine depreciation are covered by the operational cost portion of the gross margin. By separating these we provide a straightforward view of our pricing structure.

Our Promise

· No Hidden Fees: All costs including taxes and shipping are clearly displayed before you complete your purchase.

· Fair Pricing: We maintain a balanced gross margin to cover operational costs and company profit while ensuring affordability.

· Open Communication: If you have questions about our pricing or need further details please contact service@vivue.com. Our customer support team is ready to assist.

 

Thank you for choosing Vivue. We’re dedicated to providing exceptional eyewear with complete transparency at every step.

 

Last Updated: May 15 2025